Privacy
Illuminated Shadows is part of Black Revolver Films Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Illuminated Shadows collects the following data:
Personal identification information (Name, email address, phone number, etc.)
Log-in credentials (If you sign up to an account on the website)
Billing information, such as a shipping address for a gift card recipient, credit or debit card number, verification number, and expiration date.
Information about purchases or other transactions with us
Information about your customer service interactions with us
Demographic information such as your gender or other information you choose to provide as part of your Illuminated Shadows profile
User-generated content you provide to us, such as when you comment on content on the Services, respond to a survey request, review a class, or participate in the public forums
How do we collect your data?
You directly provide Illuminated Shadows with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Illuminated Shadows may also receive your data indirectly from the following sources:
Social media login (Facebook, Google etc)
How will we use your data?
Illuminated Shadows collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Respond to your request for information and provide you with more effective and efficient customer service
Help us better understand your interests and needs, and improve the Services, including through research and reports, and test and create new products, features, and services
Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of other
When Illuminated Shadows processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Marketing
Illuminated Shadows would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
Black Revolver Films
Black Revolver Studios
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Illuminated Shadows from contacting you for marketing purposes or giving your data to other members of Black Revolver Films Ltd.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Illuminated Shadows would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Illuminated Shadows for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Illuminated Shadows correct any information you believe is inaccurate. You also have the right to request Illuminated Shadows to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Illuminated Shadows erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Illuminated Shadows restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Illuminated Shadows’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Illuminated Shadows transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
contact@illuminatedshadows.com
Call us at:
01604 240035
Or write to us:
Illuminated Shadows,
36 Dunster Street,
Northampton NN1 3JY
United Kingdom
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org
How do we use cookies?
Illuminated Shadows uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Illuminated Shadows uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Illuminated Shadows uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Illuminated Shadows sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Illuminated Shadows website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 June 2020.
How to contact us
If you have any questions about Illuminated Shadows’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
contact@illuminatedshadows.com
Call us at:
01604 240035
Or write to us:
Illuminated Shadows,
36 Dunster Street,
Northampton NN1 3JY
United Kingdom
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Illuminated Shadows has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Website: https://ico.org.uk/make-a-complaint/